Is the technician working in my home certified to work in my home?
Absolutely. We only employ licensed residential electricians certified to work within a home.
Does your company have a valid electrical contractor’s license that allows you to advertise, offer to do work, submit a bid, or perform any work?
We do – Lic. #ACCURE*946CA
Will I receive a guarantee in writing before you start the work?
We do provide a written guarantee in simple, plain language that is easily understood.
Will I be charged for trips to the supply house, breaks, and corrections for mistakes?
Not with us. Corrections or delays are our responsibility. You will not need to watch the clock.
Will your bid break down the pricing and describe all the tasks to be done or will it be a “lump-sum” price?
We list every task and prices for you to know.
Will you be sending out a company employee or are you brokering the work to any subcontractor that you will find?
Not with us. You work with one person - the electrician that accesses your work also does your work.
Will the worker you send out respect my property and leave my home as clean or cleaner than when he arrived?
We do - absolutely.
Does your company have a valid Electrical Contractor’s license in their name, registered in Washington State or do they just work under a “License Qualifier” that is not directly involved in the company?
We do – Accurate Electric (Issaquah) #ACCURE*946CA
Do you have more than the $250,000 minimum liability insurance required by the State and can you prove that your workers are covered under worker’s compensation?
We can – 2 million in liability insurance and workers compensation insurance .
Are you a member of the BBB and how many complaints have been filed with them?
We are members and have no complaints.
Does all work that you do have a warranty?
We have one year parts and labor and three years for panel changes and new services.
Do you have a 100% satisfaction money-back guarantee?
We do. We will make things right or your money back.
Do you do background checks on your technicians for past criminal activity for my family safety?
We do. Along with drug screening, all must be free and clear in order to work for us.